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FAQ'S
Our sarees come with or without blouses. Our sarees are the perfect blend of fashion and comfort. They come in all colours, with or without blouse pieces, so you can mix them up to create your unique style!
The chart we have on our product page makes it easy for you to ensure that your purchase is a perfect fit! The blouses are all different sizes, and we want them to be comfortable, which is why they come with this guide for determining what size works best.
We use azo-free dyes for all of our exquisite sarees that don't contain harmful or toxic chemicals like bleach and nitrogen.
We work hard to ensure that the photos we take of our products are evenly lit, so the colours you see on your laptop or phone screen are as close to what's there. However, minor differences and imperfections could charm handloom lovers because these are primarily handmade pieces.
We can't customize a single saree as it is challenging to make one, and the production cost increases. We could offer a customized order when ordering in bulk quantities of 50 sarees or more.
Yes, we will edge your saree for free! We do this to protect both ends of the garment so that you can enjoy a smooth drape and avoid frayed edges.
The exquisite pieces of art are not less than any handmade product. The talented artists put their sweat and blood all into these delicate weaves, making them a true beauty to enjoy for years to come!
All of our products are displayed in Indian sizing. You can use our size chart to find your best size here. If you have any questions about sizing, don't hesitate to get in touch with us, we'd love to hear from you!
Yes, we do customize blouses as per the requirement of the customer. You can contact us with your requirements at info@ilovesarees.com
Kindly check the size chart which is on our website before placing any blouse order. If you face any issues, you can return the blouse. Or we can repair it for you after you have shipped it to us.
You can contact us through info@ilovesarees.com, and we will be happy to gift wrap your product and add a personalised note (in case you need one) for no extra charge!
Shipping information will be sent to the customers with a tracking number for your parcel once we ship your order. International orders are shipped using DHL Express & FedEx.
Indian orders shipped using the standard shipping service will arrive in 2 to 5 working days, and international orders can expect to be received within 7 to 10 business days.
As an international customer (outside of INDIA), you may be charged import taxes and customs duties, and you are required to pay these taxes. You could contact your local customs office for an estimate of these fees.
No, we don't accept cash on delivery payments.
Yes, it's safe as we use the Stripe platform. The company has been audited by a PCI-certified auditor and is certified to Service Provider Level 1, which provides the most stringent level of certification available in the payments industry.
We guarantee your transactions will be 100% secure with us. We do not store any payment data, so if there's an issue in receiving the funds from another source bank account, then it'll get kicked back to you within a 24-hour window of time that has been confirmed by banks for this process alone!
We ensure that your Order ID is confirmed only once our bank receives the payment from your side. Sometimes, an amount might be debited due to unforeseen reasons but has not yet arrived at our office; do not worry! Drop us an email to sort everything together for you: info@ilovesarees.com
You can pay through the Online Payment mode on our website.
Of course! Your refund will be progressed to the original mode of payment.
We know that waiting for a refund can be frustrating, so we'll make sure to send out your money as soon as possible. Plus, with our fast processing time and 24/7 customer service team on board, you're guaranteed nothing but peace of mind!
You can contact us on +91 9043222190 from Monday to Saturday (10:00 am - 7:00 pm IST). Or drop us a mail at info@ilovesarees.com. Or, fill in the contact form. We'd love to help you with your queries.
You can provide your email address in the newsletter box at our website's footer or follow us across social media platforms. We offer a variety of newsletters with tips for wearing sarees, the newest launches & promotions near you!
Shipping charges are free for Indian clients. Shipping charges for international customers will be calculated during checkout depending on the order value and dimensions of your order.
We use a variety of trusted logistics providers and partners to deliver your products. Your order will be delivered by one or more selected shippers, depending on the distance it needs to travel!
Once you place your order, ilovesarees.com will assign it to one of our logistics partners, who then sends a tracking link directly via email after the assignment has been made! It's easy as pie (and we're not just talking about delicious desserts here).
We get that you're waiting with bated breath until your package arrives. We'll make three tries to deliver the order on consecutive days, so there's no chance of going unnoticed! So, if you have missed the order delivery, please write to us at info@ilovesarees.com or call us on +91 9043222190 along with your order number, and we shall take care of it.
Yes, we do deliver all over India. If delivery service is unavailable through our partnered courier companies, we will ship your order through India Post.
Yes, we do ship worldwide.
Customers have to bear custom charges or any other additional charges. From 21 July 2021 onwards, all our EU customers have to bear the VAT charges apart from the customs charges.
Our delivery partners for Indian customers are Bluedart, Delhivery, FedEx, DHL, India post, etc.
If the packaging is tampered with/damaged before delivery, kindly refuse the package from the delivery person. Also, please email us at info@ilovesarees.com with the order ID, and we'll make sure to offer you a new replacement at no additional cost.
- You must make your return within seven days of the delivery date.
- We will not accept merchandise that has been worn, altered, or washed.
- Merchandise must have all tags attached.
- Upon receiving returned goods, I Love Sarees reserves the right to deny a refund if the merchandise does not meet return policy requirements.
- We don't offer returns for customized blouses.
- If there is an excessive number of returns in twelve months can cause us to reject future orders from you.
You will need to post your return to the below address at your own cost:
ILoveSarees Pvt Ltd
13, Rahman Street, Vignarajapuram, Vallanchery
Chennai- 603202, Tamilnadu, India
+91-9043222190
ILoveSarees Pvt Ltd
13, Rahman Street, Vignarajapuram, Vallanchery
Chennai- 603202, Tamilnadu, India
+91-9043222190
Unfortunately, we do not accept orders through them. Please place the orders on the website alone.
Yes, we do. Please raise a request in the contact form or drop an email to info@ilovesarees.com.
Sorry, we are an online-only store.
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